Shipping and returns

Delivery is shown before you pay

Delivery, before you pay

These are the rules checkout uses today. They are a working preview, not a lawyer-reviewed policy for every country.

Checkout uses these rules. This page is still a draft.

Working preview. Orders are saved on this server. Email is not sent. Card payment runs only when Stripe is connected.

Where orders can go

United Kingdom, Ireland, Nigeria, United States, Canada, Kenya, South Africa. Other countries are not available at checkout yet.

Cost and time

  • United Kingdom and Ireland, standard tracked: £4.95, usually 5 to 7 days. Free when the products in the order reach £40.
  • United Kingdom and Ireland, express: £9.95, usually 2 to 3 days.
  • Nigeria, the United States, Canada, Kenya, and South Africa: £12.95 standard, usually 8 to 14 days. Express is not offered.
  • Downloads have no postage. The file opens in the browser after the order is marked paid.

Prices are in pounds sterling. Tax is not added on top in this release. A later version needs the tax for the delivery country before payment.

Returns

The refunds page has the return rules and the request form. Physical items can be returned unused within 14 days. A download cannot be returned once it has been opened.

Read how to choose a product before you pay. Products are tools, not treatments.

Support

Live chat

No support person is marked available right now. You can still ask, and a person will see the message. This is not an emergency service.

Accessibility

These choices stay on this device. They change the website. They do not change a guide’s meaning.

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